What are your experiences of owning a leasehold property? Share your views before 29 April in this confidential national survey.
The survey is the UK’s first ever independent national survey of the UK’s leaseholders.
Designed to identify the levels of satisfaction amongst the UK’s leaseholders and RMC directors, it has been developed by LEASE, the Government’s arms’ length body for the leasehold property sector, and property law firm Brady Solicitors.
The survey is open until 29 April 2016 and can be accessed at www.bradysolicitors.com/survey2016.
Clare Brady, MD of Brady Solicitors highlights the trends that are emerging
‘Close to 1,300 leaseholders, many of whom are also RMC directors, have already taken part in the survey and the responses make for fascinating – albeit sometimes depressing – reading.
‘There are lots of examples of excellent leaseholder / managing agent relationships but for every good story there is a report of a more difficult situation.
‘Generally speaking, it is poor communication between the managing agent and the leaseholders that is to blame. This is compounded by the admission by many leaseholders that they didn’t know enough about the nature of leasehold ownership before buying their property.
‘The good news is that many of the problems can be fixed with more transparency, open communications and better education of both current and would-be leaseholders.
‘The survey closes at the end of this month and we would encourage anyone who hasn’t already had their say to take part.’
What will happen to my survey responses?
All responses are encrypted and will be strictly confidential and anonymised when received, to produce a report reflecting satisfaction levels and challenges faced by RMC directors and leaseholders.
When will you publish the survey results?
The full findings will be presented by 31 May 2016.