Block of flats – service charges

Delivering a client-centric approach to legal property management advice

Brady Solicitors is fast becoming the law firm of choice for managing agents that are keen to deliver a better block management experience. For this latest client case study, we asked one of our clients for their feedback on our approach and why they choose to work with us; their comments are below.

“We are a fast-growing and dynamic managing agent, and we need our service providers to have the same client-centric and problem-solving approach we have. This applies to our solicitors as much as any company we work with.

“My experience of Brady Solicitors is that we have an expert company that seems to work in a different way to other law firms I have experienced.

“They really “get” the property management industry and what is required to support us in the variety of challenges we face.

“Whilst we work with Bradys on service charge arrears cases when they arise, we have mainly used them for more complex block management disputes. One such example was a tricky FTT application, where their sensible and pragmatic approach gave us a solution that fully protected our position. The Brady team was responsive and clear on costs throughout.  I am also involved in new business and so asked Bradys to review and redraft our management terms. I am now much more confident that our terms of business better reflect the reality of a well thought out agreement with the estates we take on.

“In recent months we have been focused on upskilling our team, and it was invaluable to have Brady Solicitors in the office to train our credit control, accounts and property management teams on a variety of topics such as major works, reading leases and preparing for the FTT.

“I feel I can pick up the phone and get clear pragmatic advice that makes my role easier and allows me to be sure on best legal approaches to client relationships.”

To find out how Brady Solicitors can help you with your legal property management challenges, please do get in touch.


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With hundreds of years’ worth of combined experience, our experts have dealt with nearly every leasehold property matter you can imagine. If you’re currently in need of legal support or advice, please get in touch.

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